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Problem getting kit to work

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  • Problem getting kit to work


    I'm very new to Scrapbook Max and love it already!!! I bought all your expansion packs and am having a ball doing my family's albums. . . Today I thought I'd see what else I like and ended up buying 2 new kits KCS Lucky Kit and KCS Love You Kit. I've just downloaded the files and am trying to open them with Scrapbook Max but I keep getting an error message that says its not a valid Scrapbook Max template or gallery file.

    Please can someone help me?!? I don't know what I'm doing wrong.


  • #2
    I've just tried downloading the kits again, thinking maybe there was a problem during the downloads, but it's still not working


    • #3
      Try to email Gracie maybe she can help, she has helped me in the same situation.

      gracie at scrapbookmax dot com

      Sorry I am not supposed to enter links in here, the at is @ and the dot is .

      Good luck and happy scrapping.


      • #4
        Thanks sooo much Juliescraps, I've just dropped her an email and look forward to her response!!!

        Thanks again for your help. . . I'll keep you posted as to what happens. . .


        • #5
          Hopefully she can help you out today. They are closed on the weekends.


          • #6
            OOPss!! Forgot to let you know Gracie sent me a new link and it worked brilliantly!!! THANKS GRACIE


            • #7
              I have managed to down load the main programme but cannot download - Life is Beautiful Expansion Pack it is 418MB and says it will take 5 hrs is this normal when the main package was only 72MB. every time I try it cuts our after 3 hrs --- HELP ???