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Help Needed - invalid serial number

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  • Help Needed - invalid serial number

    I downloaded and installed version 2, then uninstalled version 1. Version 2 would freeze when I tried to add photos, so I uninstalled version 2 and now can not reinstall it because it won't accept my serial number.

  • #2
    Hello!

    Make sure that you are inputting your serial number exactly as it was given to you.

    To be sure, you should copy and paste it in from your download instruction email - an "accidental" extra space or dash will cause it to be recognized as invalid.

    Karin


    (Thanks to Donna Thomas (autisticwonder) for the great blinkie!)
    Click here to grab your own Scrapbook MAX! banners and blinkies (scroll down to "Banners")

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    • #3
      Great suggestion, I did have one character wrong, can't read my own handwriting sometimes. Program is now reinstalled and working great. THANKS!

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      • #4
        Awesome!

        Have fun!

        Karin


        (Thanks to Donna Thomas (autisticwonder) for the great blinkie!)
        Click here to grab your own Scrapbook MAX! banners and blinkies (scroll down to "Banners")

        Comment

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