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Error Message when trying to change paper scrap

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  • Error Message when trying to change paper scrap

    I keep getting an error message when I am trying to change paper scraps on a layout. The program says error loading paper scrap ..... and it list the paper that I have chosen. I have tried shutting down the program, turning off the computer etc, but nothing is working. Please help. I love this program - it is so user friendly and easy to work - at least it had been until now. Thanks for the help

  • #2
    I wonder if you uninstall and reinstall the program if that will work for you. All of your work should still be there once you reinstall it. If that does not work you might want to give the techs a more detailed discription of your computer. Such as what windows you are running, 32 bit or 64 bit, and the version of software you are using and any anti virus programs you are running. Hope you can get it worked out.