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  • Help Please

    I needed to do a system recovery and now my SBM is not working correctly. I'm assuming I need to re-download it. Can someone tell me how I can do this without having to purchase it again? Thank you.

    judiblueeyes - I believe in Angels!!

  • #2
    The best thing to do is reinstall from the CD that was mailed to you. Reinstall both the software and the content. After you have reinstalled click on Help > Check for Updates to be sure you are using the most current version of the software.

    Hope that helps!

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    • #3
      thank you Sandy - but i purchased it from the internet - it was a download.

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      • #4
        Was this recently? Which site did you purchase from?

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        • #5
          I thought SBM only came on disk. The trial is via download but thought the full program is only via disk. Other sites I have seen which sell SBM say its not downloadable.

          Which version did you have?
          Sue xx

          sigpic Makeyesup and Marion are my Buddies

          Relax, take it easy and enjoy.

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          • #6
            I have my downloaded without a disk as I was having problems with it.I guess the disk is to old.
            sigpic
            My Buddies -- Sue, Smiles, Jazzereal, Eng, Crops, Terry & Wolvsie35 , Onie, Marion, Jenna's Mommy, All My Memories, Winnie49, Tiffanys Scraps, Grannywin,emst



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            • #7
              Where did you get the download from Eye?
              Sue xx

              sigpic Makeyesup and Marion are my Buddies

              Relax, take it easy and enjoy.

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              • #8
                emmm....I thought u had to use the disk..enlighten us eye
                My BUDDIES Crops, Eye, Jazz, Smile, Sue, Rosana,twpclerk, Moonlightpearl and Vanessa

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                • #9
                  It is all legal girls i got it from scrapbook max.
                  sigpic
                  My Buddies -- Sue, Smiles, Jazzereal, Eng, Crops, Terry & Wolvsie35 , Onie, Marion, Jenna's Mommy, All My Memories, Winnie49, Tiffanys Scraps, Grannywin,emst



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                  • #10
                    LOL .. thats what I suspected Eye .... wondering if Judi's is from SBM to or if there is some site out there doing a funky download version. I looked on google for SBM and sites either refer back to here to buy or make a big point of it not being a download.
                    Sue xx

                    sigpic Makeyesup and Marion are my Buddies

                    Relax, take it easy and enjoy.

                    Comment


                    • #11
                      i got mine from sbm as well. the only reason i have to redownload is it because of the restore i had to do to my computer. when i go to do add an embellishment it doesn't show anything in the browser or the screen where u choose your embellishment to add. (sorry, don't know the correct term at this moment). thank you all for your input so far.

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                      • #12
                        All Scrapbook MAX! orders come with a CD because the content is too big to download. Did you just order Scrapbook MAX!? The CD is mailed so it can take a few days to a few weeks to arrive depending on your location.

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                        • #13
                          I got my scrapbook max on disc. I thought it was the only way to get it. I would contact Scrapbook Max and maybe they can help you.
                          sigpicmom7911 buddies are Verleen, autisticwonder, OnieRN, Patti Sorry to anyone who got offended by the travel link that was on my signature. Desmond removed it. Not to make anyone mad but I don't think anyone should have a link to a site attached to their signature.

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                          • #14
                            Yes you are correct mom7911. All orders are shipped with a CD. A download link and a mini content pack is sent when you order but the good stuff is all on the CD.

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                            • #15
                              Judi joined July this year so perhaps the disc has not arrived yet.
                              Sue xx

                              sigpic Makeyesup and Marion are my Buddies

                              Relax, take it easy and enjoy.

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